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Welcome to Panalpina's Tradeshift Network


Dear Valuable Supplier

  • On August 19th, 2019 DSV A/S (DSV) settled the previously announced public exchange offer for all publicly held shares of Panalpina Welttransport (Holding) AG (Panalpina), hence the acquisition in regards to change of control is completed;
  • The both companies have started evaluating and integrating their processes and IT platforms, however there is a transition period which is expected to take up to 2-3 years;
  • In case you are currently sending your invoices via the Tradeshift platform to the Panalpina receiving stations, nothing will change until further notice; and
  • Once Panalpina will become a fully integrated company of the DSV group and the processes of handling vendor invoices will change, you will be informed accordingly and the steps for integration and changing the processes will be aligned with you.

We thank you very much for your understanding.


Panalpina Group Finance

Learn more

Benefits of eInvoicing with Tradeshift

Tradeshift increases invoicing accuracy, and improves visibility to the payment process and status through an easy-to-use web-based platform

Easy Setup - No installation of hardware or software required.

Real-time Monitoring & Communication.

Public Profiles & Network - Promote your business, products and services.

Three ways to invoice

Tradeshift has made it possible and easy for any business to invoice their customers - no matter the invoice volume. Depending on the volume of invoices you send, we recommend the following:

1. Small vendors (low volume)

Using the intuitive and fast invoice creation tool in the Tradeshift platform, invoicing has never been simpler! Choose your customer, fill in your invoice details, and send! See here for a guide on using the invoice creation tool. PDF upload is also supported, as well as the following formats.

2. Medium-sized companies

The following compatible formats can be uploaded to the Tradeshift platform using this solution, which will convert your file to the native Tradeshift format. This will allow you to send the data quickly and efficiently via Tradeshift to Panalpina. You are of course still welcome to create invoices manually.

3. Large companies (high volume)

For our high-volume vendors we offer an integration supported by Tradeshift. After the required approval from Panalpina, you will be contacted and Tradeshift will work with you to set up the data flow between your ERP and Tradeshift. Check with your IT department the supported EDI formats here. Then, open a ticket with Tradeshift Support in order to get started. You can of course still upload invoices via the portal or create them manually.

Getting Started with Tradeshift

We built a short guide on how to get started quickly with only 5 steps.

These five steps will guide you through the most important steps invited supplier should take while and after responding to the invitation email of their customer.

Invoicing Panalpina

Panalpina entities

Please take careful notice of the Panalpina entities you can invoice using Tradeshift. You can check which entities you are connected to once logged in, by opening the Network Manager app. For the full list of Panalpina entities on the Tradeshift network, please see this list.

Validation Rules

Invoice Date Ruling

Panalpina welcomes to receive all services invoices via the Tradeshift platform. To ensure a prompt payment, we do have the following invoice date ruling:

  • An uploaded invoice shall not be older than 7 days
  • Service invoices to Panalpina shall not be older than 180 days
Not respecting this rule leads to rejection of the invoice.

What are validation rules and why are they important? 

Validation rules ensure that the vendor provides information in all the required fields. Panalpina can then process the invoice quickly and efficiently without any unnecessary queries or delay. Validation rules are a way of enforcing compliance which benefit both the vendor and Panalpina. Panalpina's validation rules are listed here.

Important note for all suppliers 

The payment due date will be calculated in accordance with the payment terms in our contract or purchase order as agreed with Panalpina.

Bank Account Information

Bank Account information are based to the registered Vendor Master Data and not what might be indicated on an individual invoice. For any change of bank accounts, the Vendor has to send a change request to the country's individual FSSC Vendor Masterdata email.

Legal invoice definition

For invoices sent between two Tradeshift accounts on the Tradeshift portal, the legal invoice is the one that is exchanged between the supplier and the customer's Tradeshift accounts.

For more information about the legality of invoices processed through other methods,  please read this article.

Contact information

For technical queries regarding the use of the Tradeshift platform, you can contact Support here.
For business-related queries, please contact Panalpina at:

Should someone else be reading this?

If you are receiving electronic invoicing activation emails from Tradeshift, but wish to direct these emails to someone else in your organization, please fill out and submit the form below:

Important note!

Please provide the email addresses with comma ',' separated
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New Request

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Request description must be at least 100 characters long. Please be as detailed and descriptive as possible
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